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Comunication Tools Section
Workplace
Bconnect
Belron4Partners Academy
Technical Section
Tools and Equipment
Training
Web Sites e.g TAD, TTA, TMD
Health and Safety
ADAS
Branch Layouts and Images
IMI Accreditations
Handbook
Technical Research and Development Videos
ART (Advanced Repair Technology)
Audits
Mobile van in/outside layout
TMD Insider
Belron technical future trends
Uniform
Branchbook
Fit 4 Purpose & New polish equipment
Operation Section
Opti/Productivity
Future Trends
Risk Presentation
Labour Forecasting
Recruitment
Structures
KPI,s
Technician APP
Footprint
Best Operational Practices
Country Contacts
Contracts Suppliers
Glass
Warehousing Layouts and stock profiling models
Procurement
Branchbook
CEX Section
Customer Contact Centre - set up
Customer Contact Centre - run
Total Net Conversion
Value Additional Products and Services
Digital Strategy
International Service Process
Voice of the customer
Customer Journey mapping
Sales Section
Sales Playbook
Total Value Partnership (TVP)
Sales Trainings
Pricing Strategy
Tools and Simulators
Local Sales
Strategy
Templates
ADAS & Rain Sensor Sales Package
Customer webinar
Branchbook
Sales Link
Legal and Finance Section
Finance Report template
Agreements with Insurers, Lease and Fleet companies
Brand Book, including ZugBranch
Subcontractor agreements templates
Budget material
Marketing Section
Ad Lab
Market Research
Digital
Marketing material
Direct marketing
Branchbook
People
Staff hiring assessment centres material
Staff satisfaction surveys
360º and Staff Performance Assessment
Job Profiles
Employee experience and engagement activities
SOBC (Giving back and social activities)
Recruitment initiatives
Events
General Managers
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